Voice Process
Experience
Salary
Location
Job Description
- Conduct inbound and outbound calls to assist customers with inquiries and concerns
- Provide excellent customer service and troubleshoot any issues effectively
- Follow company scripts and protocols to ensure consistency and professionalism
- Document all customer interactions accurately in the CRM system
- Meet or exceed sales and service targets set by management
- Collaborate with team members to ensure a positive customer experience
- Stay updated on product knowledge to answer customer questions confidently
- Adhere to all company policies and procedures
- Must have excellent communication and interpersonal skills
- Previous experience in a similar role is preferred
Benefit: Pf, Health insurance
Salary: 16k to 20kin hand
Location - Marathahalli, Ramamurthy Nagar, Tin Factory, Basvanapura, Sarjapura , Bellandu
Designation
Voice Process
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
11th to 12th
Job Type
Work From Office
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