Voice Associates
Experience
Salary
Location
Job Description
Roles and Responsibilities
- Understand the basic professional standards and established procedures, policies before taking action and making decisions
- Processing claims and handling calls, as per the process guidelines.
- Adhering to the service level and understanding Quality & Auditing parameters
- Assume responsibility for work and coordinating efforts
- Meeting assigned productivity goals
- Adhere to attendance and punctuality norms
- Acquiring knowledge & skills of related areas of the process
- Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct
Education and Experience
- Graduates (Except Engg & PG Graduates)
- Fresher/ 0 – 12 Months
Desired skills and Abilities
- Good Oral and Written Communication Skill in English
- Awareness of Telephonic Etiquettes & MS Office suite
- Good Typing Skills & Basic computer Navigation Skills
Designation
Voice Associates
Key Skills
Industry
Healthcare
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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