Business Development Manager

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Maharashtra- Mumbai
Posted - 66 days ago
Applications - 11
Vacancies- 10
Job Description

We are looking for an enthusiastic Business Development Manager to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in new customers and developing business.

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements

  • Executives who have 2+  years of experience in sales background.
  • Proven experience as telesales representative or other sales/customer service role
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
Designation

Business Development Manager

Key Skills
CRM and Sales Tools ProficiencyCRM Software KnowledgeCustomer ExperienceCustomer FocusCustomer HandlingCustomer InteractionInterpersonal SkillsSalesSales AbilitySales ActivitiesSales AnalysisTelesalesTelesales Executive
Industry

Retail Business

Functional Area

Sales & Marketing

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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