Tele Sales
Experience
Salary
Location
Job Description
Gender Preference: Female
Responsibilities:
- Client Relationship Management:
- Build and maintain strong, long-lasting relationships with clients and customers.
- Serve as the main point of contact for client inquiries, issues, and requests.
- Understand client needs and proactively address concerns to enhance client satisfaction.
- Business Development:
- Identify opportunities for business expansion and growth within existing clients.
- Collaborate with the sales team to generate new leads and convert prospects into clients.
- Explore cross-selling and upselling opportunities to maximize revenue.
- Communication and Negotiation:
- Communicate effectively with clients to ensure a clear understanding of their goals and objectives.
- Negotiate agreements and contracts to achieve mutually beneficial outcomes.
- Provide timely and accurate information to clients on products, services, and industry trends.
- Problem Resolution:
- Address and resolve client issues in a timely and effective manner.
- Work collaboratively with internal teams to ensure prompt resolution of client concerns.
- Client Retention:
- Develop and implement strategies to retain existing clients and prevent customer churn.
- Conduct regular check-ins with clients to assess satisfaction and identify areas for improvement.
- Market Research and Analysis:
- Stay informed about industry trends, market conditions, and competitor activities.
- Analyze data and provide insights to help shape the organization's strategic direction.
- Cross-Functional Collaboration:
- Collaborate with various departments, including sales, marketing, and customer support, to ensure a unified approach in client management.
- Provide feedback to internal teams based on client interactions and needs.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in client relationship management or a similar role.
- Strong understanding of sales principles and customer service best practices.
- Excellent communication, negotiation, and interpersonal skills.
- Results-oriented with a focus on achieving and exceeding targets.
- Ability to analyze data and draw actionable insights.
- Proficient in using CRM software and Microsoft Office Suite.
If you are a motivated and customer-focused professional with a proven track record in building and managing client relationships, we encourage you to apply for the Relationship Manager position and contribute to the success and growth of our organization.
Experience- 1-3 Years
Salary- 25k
Location- Banglore, Mumbai, Chennai
Designation
Tele Sales
Key Skills
Industry
HR Services
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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