Team Leaders

Experience

4-6 Years

Salary

0-3 Lakhs

Location

Haryana-Ambala
Posted - 97 days ago
Applications - 2
Vacancies- 8
Join the EJS Global Solutions team as a Full Time Team Leaders on Erekrut, specializing in Team Leaders in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 4-6 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Lead and supervise a team of customer service representatives
- Provide ongoing coaching and feedback to team members
- Monitor team performance and identify areas for improvement
- Collaborate with other team leaders to ensure consistency in processes and communication
- Conduct regular team meetings to discuss goals, challenges, and strategies
- Serve as the main point of contact for escalations and complex customer issues
- Implement training programs to develop team members' skills and knowledge
- Track and report on key performance metrics to management
- Foster a positive and inclusive team culture
- Support recruitment efforts by participating in interviews and onboarding new team members.

- Salary offered: 2.3 lpa – 3.3 lpa
- Shift: 24*7
- Pick n Drop: No
- Working Pattern: 6 days
- Rotational Shift: Yes
- Rotational OFF: Yes
- Interview Process: 1 Round
- Interview Mode: F2F

Designation

Team Leaders

Key Skills
BPOBPO ServicesDomestic BPOInternational BPOTeam HandlingTeam LeaderTeam LeadershipTeam LeadingTelecallerTelecalling
Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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