Sr.Ops Manager
Experience
Salary
Location
Job Description
- Lead a team of operations managers to ensure the smooth functioning of the Dr ITM CX department
- Develop and implement strategies to optimize operational performance and efficiency
- Oversee the day-to-day operations of the department, including budget management and resource allocation
- Collaborate with other department heads to drive cross-functional initiatives and projects
- Analyze data and metrics to identify areas for improvement and implement process enhancements
- Monitor and report on key performance indicators to senior management
- Ensure compliance with company policies, procedures, and regulatory requirements
- Train and mentor team members to foster a culture of continuous learning and development
- Maintain a high level of customer satisfaction by ensuring timely and effective resolution of customer issues
- Drive a culture of innovation, collaboration, and accountability within the operations team.
Designation
Sr.Ops Manager
Key Skills
Industry
BPO
Functional Area
Operations
Employment Type
Full Time
Education
Master Degree
Job Type
Work From Office
Related Jobs
HR Assistant
Achiever's Organisation
Join the Achiever's Organisation team as a Full Time HR Assistant on Erekrut, specializing in HR Assistant in ...
3-6 Lakhs
0-1 Years
Delhi-New ..
Administrati...
Sales Executive
Divijansh Pvt Ltd
Join the Divijansh Pvt Ltd team as a Full Time Sales Executive on Erekrut, specializing in Sales Executive ...
0-3 Lakhs
1-3 Years
Madhya Pra..
Sales
Insurance Manager
Kotak Life Insurance
Join the Kotak life insurance team as a Full Time Insurance manager on Erekrut, specializing in Insurance ma...
3-6 Lakhs
4-6 Years
West Benga..
Insurance
Telesales Executive
Oriental
Join the Apogee Services team as a Full Time Telesales Executive on Erekrut, specializing in Telesales Executi...
0-3 Lakhs
0-1 Years
Delhi-New ..
Sales & ...
Staffing Specialist
Amazon
Join the flipkart team as a Full Time Staffing Specialist on Erekrut, specializing in Staffing Specialist in t...
10-15 Lakhs
4-6 Years
Maharashtr..
Human Resour...
HR Assistant
Achiever's Organisation
Join the Amazon team as a Full Time HR Asisstant on Erekrut, specializing in HR Asisstant in the HR Services i...
3-6 Lakhs
0-1 Years
Delhi-New ..
Digital Mark...
Customer Support Executive
Cloud Vista Services
Join the Cloud Vista Services team as a Full Time Customer Support Executive on Erekrut, specializing in Cus...
0-3 Lakhs
0-1 Years
West Benga..
Customer Sup...
Customer Service Executive
Ravel Groups
Join the Ravel Groups team as a Full Time Customer Service Executive on Erekrut, specializing in Customer Ser...
0-3 Lakhs
1-3 Years
Delhi-New ..
Customer Sup...