Service Manager
Experience
Salary
Location
Job Description
- Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
- Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
- Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
- Setting up and maintaining a service desk and evaluating its efficiency.
- Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
- Monitoring department issues and client complaints to create methods to lessen recurring issues.
Designation
Service Manager
Key Skills
Industry
HR Services
Functional Area
Staffing and Recruiting
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Service Engineer
30 Minutes
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