Reservation executive

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Rajasthan-Jaipur
Posted - 220 days ago
Applications - 1
Vacancies- 2
Job Description

Reservation Agent*:
   1. - Handle room bookings and reservations via phone, email, or online platforms
    - Process cancellations, modifications, and refunds
    - Provide hotel information and answer customer/Agent queries
2. *   Manage check-ins, check-outs, and room assignments
    - Handle customer complaints and resolve issues
    - follow up on  payments and invoice with Hotel 
3.     - Assist Agent with holiday package bookings
    - Coordinate travel arrangements, accommodations, and activities
    - Provide destination information and recommendations
4.     - Respond to agent inquiries and resolve issues
    - Provide hotel and holiday information via phone, email, or chat
    - Process feedback and complaints
5.- Analyze and optimize room rates and occupancy
    - Manage room inventory and availability by checking in emails
   6.     - Plan and book customized holidays and itineraries for Dubai/maldives
    - Provide destination expertise and recommendations
    - Assist with travel documentation and visa requirements

These roles may vary depending on the specific hotel, resort, or travel company. Key skills required include:

- Excellent communication and customer service skills
- Ability to work with booking systems and software
- Attention to detail and organizational skills
- Knowledge of hotel operations and travel industry
- Problem-solving and conflict resolution skills

Designation

Reservation executive

Key Skills
Call HandlingCalls HandlingCustomer ServiceCustomer Service AssociateCustomer Service OrientationCustomer Service RepresentativeHotel BookingTransportation KnowledgeTravel ArrangementsTravel BookingTravel CoordinatorTravel ExecutiveTravel ManagementTravel Process
Industry

Tourism & Hospitality

Functional Area

Tours & Travels

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

Related Jobs

0-3 Lakhs

1-3 Years

Chandigarh..

Call Handlin...

Vacancies - 2 Candidates Applied - 1
CallCallsCustomer

0-3 Lakhs

0-1 Years

Rajasthan-..

Call Handlin...

Vacancies - 2 Candidates Applied - 1
CallCallsCustomer
Head Of Marketing

Talent Trackers

25-50 Lakhs

7-10 Years

Karnataka-..

Call Handlin...

Vacancies - 2 Candidates Applied - 1
CallCallsCustomer
Role – Recruitment &...

Achiever's Organisation

10-15 Lakhs

1-3 Years

Delhi-New ..

Call Handlin...

Vacancies - 2 Candidates Applied - 1
CallCallsCustomer
HR ASSOCIATE

Archives Organization

3-6 Lakhs

1-3 Years

Maharashtr..

Call Handlin...

Vacancies - 2 Candidates Applied - 1
CallCallsCustomer
HR Recruitment

Achiever's Organisation

3-6 Lakhs

0-1 Years

Rajasthan-..

Call Handlin...

Vacancies - 2 Candidates Applied - 1
CallCallsCustomer
HR Recruiter

Achievers Organization

6-10 Lakhs

0-1 Years

Gujarat-Ah..

Call Handlin...

Vacancies - 2 Candidates Applied - 1
CallCallsCustomer

3-6 Lakhs

1-3 Years

Rajasthan-..

Call Handlin...

Vacancies - 2 Candidates Applied - 1
CallCallsCustomer