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Reservation executive

Unire Business Solution

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Rajasthan-Jaipur

Posted - 24 days ago

Applications - 1

Vacancies- 2

Join the Unire Business Solution team as a Full Time Reservation executive on Erekrut, specializing in Reservation executive in the Tourism & Hospitality industry. We are seeking talented individuals with a passion for Tours & Travels and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

Reservation Agent*:
1. - Handle room bookings and reservations via phone, email, or online platforms
- Process cancellations, modifications, and refunds
- Provide hotel information and answer customer/Agent queries
2. * Manage check-ins, check-outs, and room assignments
- Handle customer complaints and resolve issues
- follow up on payments and invoice with Hotel
3. - Assist Agent with holiday package bookings
- Coordinate travel arrangements, accommodations, and activities
- Provide destination information and recommendations
4. - Respond to agent inquiries and resolve issues
- Provide hotel and holiday information via phone, email, or chat
- Process feedback and complaints
5.- Analyze and optimize room rates and occupancy
- Manage room inventory and availability by checking in emails
6. - Plan and book customized holidays and itineraries for Dubai/maldives
- Provide destination expertise and recommendations
- Assist with travel documentation and visa requirements

These roles may vary depending on the specific hotel, resort, or travel company. Key skills required include:

- Excellent communication and customer service skills
- Ability to work with booking systems and software
- Attention to detail and organizational skills
- Knowledge of hotel operations and travel industry
- Problem-solving and conflict resolution skills

Designation

Reservation executive

Key Skills

Call HandlingCalls HandlingCustomer ServiceCustomer Service AssociateCustomer Service OrientationCustomer Service RepresentativeHotel BookingTransportation KnowledgeTravel ArrangementsTravel BookingTravel CoordinatorTravel ExecutiveTravel ManagementTravel Process