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Relationship Manager

Master Solutions

OneDayHire Job

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Gujarat-Vadodara

Posted - 203 days ago

Applications - 4

Vacancies- 1

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Master Solutions is seeking a Relationship Manager to oversee and cultivate relationships with clients. The ideal candidate will be responsible for maintaining and growing existing client relationships, as well as identifying and developing new business opportunities. The Relationship Manager will act as the main point of contact for clients, handling inquiries, resolving issues, and providing exceptional customer service. This individual will also collaborate closely with internal teams to ensure client needs are met and to drive business growth. Strong communication and interpersonal skills are required, as well as the ability to work well under pressure and multitask effectively. Experience in client relationship management and a background in sales or account management is preferred.

Job Description

Company Description

A very well reputed holiday / vacation ownership company in India, is looking for Relationship / Sales Manager for its operations in Rajkot, Surat, Ahmedabad & Baroda in Gujrat

Role Description

This is a full-time on-site role. The role is responsible for performing day-to-day tasks associated with the position, The applicant needs to have min of 2 to 3 yrs of experience in Direct Selling. Previous work experience in either Timeshare / Vacation Ownership OR Banking OR Finance OR Insurance OR Hospitality industry candidates will be preferred. Candidates with Timeshare Industry will have added advantage

Job Responsibilities

Understand customer needs and develop plans to address them
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors

Requirements and Skills

Proven experience as a Client Relationship Manager
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset

Qualifications

Experience in the Timeshare industry
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to work under pressure and meet deadlines
Bachelor's degree in any field

Designation

Relationship Manager

Key Skills

Client RelationshipClient Relationship BuildingClient Relationship ManagementCustomer HandlingCustomer Queries HandlingCustomer RelationsCustomer RelationshipCustomer Relationship ManagementCustomer RetentionEffective communicationRelationship ManagementRelationship ManagerRelationship-building

Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

ClientClientClient

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Relationship Manager

Job Description

Designation

Key Skills

Industry

Functional Area

Employment Type

Education

Job Type

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