Quality Analyst
Experience
Salary
Location
Job Description
We are hiring for Quality Analyst
Location: Mysore
Experience Required: 0.6+ Years
Roles and responsibilities:
Include call monitoring and providing actionable insights. Through monitoring, a QA analyst gathers information to improve agent Performance in the contact centre. As the QA team monitors customer interactions, they use evaluation forms to capture insights from these interactions.
- Conduct regular audits.
- Maintain working knowledge of quality standards.
- Develop and perform quality test processes.
- Make recommendations.
- Create, review, and refine user experience documents.
Designation
Quality Analyst
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
Field Sales Executive
Gee Ess Technology Solutions
Join the team as a Full Time Sales Executive on Erekrut, specializing in Field Sales Executive in the Elevato...
3-6 Lakhs
1-3 Years
Delhi-Nort..
Sales & ...
Financial Advisor
Kotak Mahindra Life Insurance
Join the Kotak Mahindra life insurance team as a Part Time Financial advisor on Erekrut, specializing in Fina...
Confidential
1-3 Years
Karnataka-..
Insurance
Customer Relationship Officer
Leaves Global Service LLP
Join the Leaves Global Service LLP team as a Full Time Customer Relationship Officer on Erekrut, specializing...
0-3 Lakhs
0-1 Years
Kerala-Thr..
Customer Ser...
Customer Care Executive
Customer Care Executive
Join the Customer Care Executive team as a Full Time Customer Care Executive on Erekrut, specializing in Custo...
3-6 Lakhs
1-3 Years
West Benga..
Customer Sup...
Visa Executive
A PLUS HOLIDAYS AND TRAVELS
Join the A PLUS HOLIDAYS AND TRAVELS team as a Full Time Visa Executive on Erekrut, specializing in Visa Execu...
0-3 Lakhs
1-3 Years
Delhi-New ..
Airline
Immigration Advisor
Irish Expert
Join the Irish Expert team as a Full Time Immigration Advisor on Erekrut, specializing in Immigration Advisor ...
Confidential
1-3 Years
Delhi-New ..
Counsellor
Customer Support Executive
GRM Academy And Consultant Pvt Ltd
Join the GRMAC Pvt Ltd team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Sup...
0-3 Lakhs
0-1 Years
Maharashtr..
ITES / BPO
Customer Support Executive
HTI Manpower Outsourcing Service Pvt.ltd
Join the HTI Manpower Outsourcing service pvt.ltd team as a Full Time Customer support executive on Erekrut,...
0-3 Lakhs
0-1 Years
Maharashtr..
Customer Ser...