Quality Analyst – BPO, Education, International Process
Experience
Salary
Location
Job Description
- Analyze call recordings to ensure adherence to quality standards
- Identify training needs and areas for improvement
- Provide feedback to agents and managers on performance
- Collaborate with team members to implement quality improvement initiatives
- Report on trends and issues affecting call quality
- Work closely with internal teams to enhance customer satisfaction
- Maintain accurate documentation of audit findings and recommendations
Designation
Quality Analyst - Bpo, Education, International Process
Key Skills
Industry
Hr Services
Functional Area
Recruiting and Staffing
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Quality Analyst – BPO Quiz
30 Minutes
Related Jobs
Telecaller Executive
Vahan Technologies India Private Limited
Join the team as a Full Time Chatt Support Executive on Erekrut, specializing in Telecaller Executive in the ...
0-3 Lakhs
0-1 Years
Delhi-New ..
BPO
Business Development Manager
Just Search Me Pvt Ltd
Join the team as a Full Time Business Development Manager on Erekrut, specializing in Business Development Ma...
6-10 Lakhs
1-3 Years
Hyderabad
BPO
MYP SCIENCE TEACHER
DT Consultancy
Experienced MYP Science Teacher wanted - join us at Self-employed and inspire students through engaging scienc...
6-10 Lakhs
4-6 Years
Hyderabad
BPO
OPERATIONS MANAGER
DT Consultancy
Seeking an experienced Operations Manager to join our team at Self-employed. Apply now on Erekrut to take your...
10-15 Lakhs
7-10 Years
Hyderabad
BPO
IB SCHOOL COORDINATOR
DT Consultancy
Looking for an IB School Coordinator role? Join Self-employed as a coordinator and take your career to the nex...
15-25 Lakhs
4-6 Years
Hyderabad
BPO
ENTERPRISE SALES
DT Consultancy
Join our team as an Enterprise Sales professional! Drive revenue growth for self-employed individuals. Apply n...
25-50 Lakhs
11-15 Years
Hyderabad
BPO
.jpg)
PPC – Engineer Sheletrs
Icomm Tele Limited
Looking for a PPC Engineer at Icomm Tele Limited? Join our team at Erekrut and make a difference in the world ...
0-3 Lakhs
4-6 Years
Hyderabad
BPO
Fabrication – Fitter
Icomm Tele Limited
Looking to work as a Fabrication Fitter at Icomm Tele Limited? Apply now on Erekrut for this exciting opportun...
0-3 Lakhs
4-6 Years
Hyderabad
BPO
