Process Executive (Voice)

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Tamil Nadu-Chennai
Posted - 51 days ago
Applications - 36
Vacancies- 100
Join the Omega Health Care team as a Full Time Process Executive (Voice) on Erekrut, specializing in Process Executive (Voice) in the Healthcare industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Handle a high volume of inbound and outbound calls
- Provide exceptional customer service and support
- Follow defined processes and procedures accurately
- Identify and escalate priority issues as needed
- Document all customer interactions in a clear and concise manner
- Meet and exceed performance metrics and targets
- Ability to multitask and prioritize tasks effectively
- Collaborate with team members to achieve team goals
- Stay updated on product knowledge and process updates
- Flexible to work in rotational shifts and weekends

Experience: Fresher

Location: Kandanchavadi, Chennai

Qualification: Any degree

Age : Upto 28

Salary : 18000 Take home

               23000 CTC

Shift : Night Shift

2 way cab provided

Designation

Process Executive (Voice)

Key Skills
Call HandlingCalls HandlingCold CallingCustomer CareCustomer Care ExecutiveCustomer EngagementCustomer ExperienceCustomer FocusCustomer HandlingCustomer InteractionCustomer Queries HandlingCustomer RelationCustomer RelationsCustomer SupportCustomer Support ExecutiveEffective communicationTelecallerVoice Support
Industry

Healthcare

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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