Patient Relationship Officer
Experience
Salary
Location
Job Description
ob Title: Patient Relationship Officer
Location: Ahmdabad
Salary: Up to 20k CTC
Benefits:
• Provident Fund (PF)
• Employee State Insurance (ESI)
• Paid Leaves/Leave Encashment
Workdays: 6 days a week (Sunday off)
Job Description:
We are seeking a highly skilled and empathetic Patient Relationship Officer to join our team. The ideal candidate will have excellent communication skills, problem-solving abilities, and a proactive approach to listening.
Key Responsibilities:
• Make outbound calls to patients to check on their well-being and medicine requisition
• Follow up with patients regarding their health and doctor checkups
• Register and answer patient inquiries, resolve complaints, and provide information
• Maintain records of customer interactions and transactions in CRM
• Update conversations in CRM and share feedback with concerned teams
• Handle patient complaints and pacify them
Requirements:
• Graduate degree
• 1 years of experience in voice calling
• Good communication, empathy, and problem-solving skills
• Ability to listen proactively and handle work well
• Language skills: English and Hindi
How to Apply:
If you are a motivated and compassionate individual, please contact
Designation
Patient Relationship Officer
Key Skills
Industry
Healthcare
Functional Area
Business Process Management
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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