Patient Relationship Officer

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Gujarat-Ahmedabad
Posted - 223 days ago
Applications - 3
Vacancies- 5
Job Description

ob Title: Patient Relationship Officer

Location: Ahmdabad 

Salary: Up to 20k CTC

Benefits:

•⁠  ⁠Provident Fund (PF)
•⁠  ⁠Employee State Insurance (ESI)
•⁠  ⁠Paid Leaves/Leave Encashment

Workdays: 6 days a week (Sunday off)

Job Description:

We are seeking a highly skilled and empathetic Patient Relationship Officer to join our team. The ideal candidate will have excellent communication skills, problem-solving abilities, and a proactive approach to listening.

Key Responsibilities:

•⁠  ⁠Make outbound calls to patients to check on their well-being and medicine requisition
•⁠  ⁠Follow up with patients regarding their health and doctor checkups
•⁠  ⁠Register and answer patient inquiries, resolve complaints, and provide information
•⁠  ⁠Maintain records of customer interactions and transactions in CRM
•⁠  ⁠Update conversations in CRM and share feedback with concerned teams
•⁠  ⁠Handle patient complaints and pacify them

Requirements:

•⁠  ⁠Graduate degree
•⁠  ⁠1 years of experience in voice calling
•⁠  ⁠Good communication, empathy, and problem-solving skills
•⁠  ⁠Ability to listen proactively and handle work well
•⁠  ⁠Language skills: English and Hindi

How to Apply:

If you are a motivated and compassionate individual, please contact

Designation

Patient Relationship Officer

Key Skills
B2B Lead GenerationB2B SalesB2C SalesBPOBPO ServicesCold CallingTelesales
Industry

Healthcare

Functional Area

Business Process Management

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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