IT Tier1 & 2 Support Specialist

Experience

4-6 Years

Salary

6-10 Lakhs

Location

Karnataka-Bangalore
Posted - 168 days ago
Applications - 2
Vacancies- 2
Job Description

- Provide first and second level support for end users with technical issues
- Troubleshoot and resolve hardware and software problems
- Install, maintain, and upgrade computer systems and software
- Assist with network and server maintenance tasks
- Collaborate with IT team members to improve overall system functionality
- Create and maintain documentation for IT processes and procedures
- Manage user accounts and permissions
- Monitor and respond to system alerts and notifications
- Stay up to date on new technologies and best practices in the IT field
- Provide excellent customer service and communication to end users

Designation

IT Tier1 & 2 Support Specialis

Key Skills
Desktop SupportDesktop Support EngineerDHCPDNSFirewallIT Information TechnologyIT Infrastructure ManagementIT ManagementIT OperationsIT ProficiencyIT SecurityIT Security KnowledgeIT ServicesIT SupportServer Administration
Industry

IT Services and consulting

Functional Area

IT Hardware

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

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