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IT Support Engineer
Redex Enterprise Pvt Ltd

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 621 days ago
Applications - 12
Vacancies- 1
Join the Redex Enterprise Pvt Ltd team as a Full Time IT Support Engineer on Erekrut, specializing in IT Support Engineer in the HR Servicesindustry. We are seeking talented individuals with a passion for Recruiting and Staffing and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description
Individual tasks vary depending on the type of support you are providing, but in general, you’ll need to : • Act as the initial point of contact for all system related concerns from employees seeking assistance. • Talk to Users through a series of actions, either face-to-face or over the phone or email to help set up systems or resolve issues. • Set up new user accounts and profiles, also resolve password issues. • Keep computers running smoothly and ensure users get the maximum benefit from them. • Experience working with different operating systems including Windows and Mac OS. • Install and configure computer hardware or software applications. • Monitor and maintain computer systems and network devices. • Monitor and maintain constant uptime of the network services (Wi-Fi, LAN and WAN / Internet). • Troubleshoot system and network problems related to Wi-Fi and LAN, diagnosing and solving hardware or software faults. • Replace system hardware components/parts as required. • Respond within agreed time limits to callouts. • Availability over call or remote support on weekends for critical callouts. • Prioritize and manage many open cases at one time. • Conduct electrical safety checks on IT equipment and devices. • Flexible to travel to other locations or sites in case of emergency.

Designation

IT Support Engineer

Key Skills
LANTechnical SupportTroubleshooting Skills
Industry

HR Services

Functional Area

Recruiting and Staffing

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Technical Support Quiz

10 Minutes

Company Info -

Redex Enterprise Pvt Ltd

Company Webisite -

https://redexenterprise.in/

HR Name -

Aman Sharma

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