International Voice

Experience

Freshers (0-1) Years

Salary

3-6 Lakhs

Location

Telangana-Hyderabad
Posted - 113 days ago
Applications - 52
Vacancies- 20
Join the Sutherland team as a Full Time International Voice on Erekrut, specializing in International Voice in the BPO industry. We are seeking talented individuals with a passion for B2B & B2C and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Handle inbound and outbound calls in a professional and courteous manner.
- Provide accurate information and assistance to international customers regarding products and services.
- Assist with resolving customer inquiries and concerns in a timely manner.
- Utilize excellent communication skills to build rapport with customers from different cultural backgrounds.
- Meet and exceed performance metrics to ensure customer satisfaction and retention.
- Collaborate with team members and supervisors to improve operational efficiency.
- Maintain a positive attitude and adhere to company policies and procedures.
- Stay updated on product knowledge and industry trends to better serve customers.
- Take ownership of customer issues and see them through to resolution.
- Available to work in a fast-paced and dynamic environment with flexibility in scheduling.

Designation

International Voice

Key Skills
Attention to DetailCall HandlingCall MonitoringCalls HandlingCold CallingEffective communicationInbound SupportOrganization SkillsOutbound CallingTelecallerVoice Support
Industry

BPO

Functional Area

B2B & B2C

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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