International Voice – CSE
Experience
Salary
Location
Job Description
- Provide exceptional customer service via phone, email, and chat to our international clients
- Handle inquiries, complaints, and troubleshoot technical issues
- Build strong relationships with clients by understanding their needs and providing timely solutions
- Process orders, returns, and exchanges in an accurate and efficient manner
- Collaborate with internal teams to ensure resolutions are met promptly
- Continuously strive to improve customer satisfaction and retention rates
- Stay updated on product knowledge and industry trends to better assist customers
- Meet and exceed performance metrics, including call handling time and customer satisfaction scores
- Proactively identify potential issues and escalate them to the appropriate team for resolution
- Maintain a positive attitude and professional demeanor at all times to represent the company in a positive light
Designation
International Voice - CSE
Key Skills
Industry
BPO
Functional Area
Banking & Financial Services
Employment Type
Full Time
Education
12th
Job Type
Work From Office
Related Jobs
Sr. Oracle Cloud Financials
VDart Software Services Pvt,ltd
Join the VDart Software Services Pvt,ltd team as a Full Time Sr. Oracle Cloud Financials at Erekrut, speciali...
50-75 Lakhs
16-20 Years
Karnataka-..
Call Center
SAP FICO CONSULTANT
The Hird
Join the The Hird team as a Full Time SAP FICO CONSULTANT at Erekrut, specializing in IT Services and consulti...
10-15 Lakhs
7-10 Years
Karnataka-..
Call Center
Testing And Commissioning
Etricals Engineers Private Limited
Join the Etricals Engineers Private Limited team as a Full Time Testing and commissioning at Erekrut, special...
3-6 Lakhs
1-3 Years
Andhra Pra..
Call Center
Wedding Photo Editor
Vshoot
Join the vshoot team as a Full Time wedding photo editor at Erekrut, specializing in Media & Entertainment ind...
3-6 Lakhs
1-3 Years
Telangana-..
Call Center
IOS Developer
Singlepoint Solutions
Join the Singlepoint Solutions team as a Full Time iOS Developer at Erekrut, specializing in IT Services and c...
25-50 Lakhs
11-15 Years
Telangana-..
Call Center
Learning And Administrator
Affluent Global Services
Join the Affluent global services team as a Full Time Learning And Administrator at Erekrut, specializing in I...
3-6 Lakhs
1-3 Years
Telangana-..
Call Center
HCC Medical Coder
True Infinetworx
Join the True infinetworx team as a Full Time HCC medical coder at Erekrut, specializing in Medical industry...
Confidential
1-3 Years
Telangana-..
Call Center
Oracle HCM Payroll Functional
Coforge Ltd
Join the Coforge Ltd team as a Full Time Oracle HCM Payroll Functional at Erekrut, specializing in IT-ITeS ind...
25-50 Lakhs
11-15 Years
Telangana-..
Call Center
