International Voice – CSE
Experience
Salary
Location
Job Description
- Provide exceptional customer service via phone, email, and chat to our international clients
- Handle inquiries, complaints, and troubleshoot technical issues
- Build strong relationships with clients by understanding their needs and providing timely solutions
- Process orders, returns, and exchanges in an accurate and efficient manner
- Collaborate with internal teams to ensure resolutions are met promptly
- Continuously strive to improve customer satisfaction and retention rates
- Stay updated on product knowledge and industry trends to better assist customers
- Meet and exceed performance metrics, including call handling time and customer satisfaction scores
- Proactively identify potential issues and escalate them to the appropriate team for resolution
- Maintain a positive attitude and professional demeanor at all times to represent the company in a positive light
Designation
International Voice - CSE
Key Skills
Industry
BPO
Functional Area
Banking & Financial Services
Employment Type
Full Time
Education
12th
Job Type
Work From Office
Related Jobs
Senior .NET Developer(6-10Yrs)
Solvencia Technologies
Join the Solvencia Technologies team as a Full Time Senior .NET Developer(6-10Yrs) on Erekrut, specializing in...
15-25 Lakhs
7-10 Years
Telangana-..
Software Dev...
International Voice – CS...
Live Connections
Join the Live Connections team as a Full Time International Voice - CSE on Erekrut, specializing in Internatio...
3-6 Lakhs
1-3 Years
Telangana-..
BPO
Customer Service Executive
Tech M
Join the Tech M team as a Full Time Customer Service Executive on Erekrut, specializing in Customer Service Ex...
3-6 Lakhs
1-3 Years
Telangana-..
Customer Sup...
Ar Calling
Gebbs
Join the Gebbs team as a Full Time Ar calling on Erekrut, specializing in Ar calling in the Healthcare indus...
3-6 Lakhs
1-3 Years
Telangana-..
Healthcare
Emulation Engineer
Ztek Consulting
Join the ztek consulting team as a Full Time emulation Engineer on Erekrut, specializing in emulation Enginee...
15-25 Lakhs
7-10 Years
Karnataka-..
Engineering ...
HR Executive
Wipro
Join the team as a Full Time HR Executive on Erekrut, specializing in HR Executive in the HR Services industr...
3-6 Lakhs
0-1 Years
Delhi-New ..
HR/ Human Re...
US IT Recruiter
Kalinga IT
Join the Kalinga IT team as a Full Time US IT Recruiter on Erekrut, specializing in US IT Recruiter in the IT ...
0-3 Lakhs
0-1 Years
Telangana-..
Recruitment ...
HR Executive
Wipro
Join the team as a Full Time HR Executive on Erekrut, specializing in HR Executive in the HR Services industr...
3-6 Lakhs
0-1 Years
Delhi-New ..
HR/ Human Re...