International Customer Support

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 342 days ago
Applications - 0
Vacancies- 1
Job Description

Responsibilities:

  • Interact with international customers in the education sector via phone, email, or chat, addressing inquiries, providing assistance, and ensuring a positive customer experience.
  • Utilize your excellent communication skills to empathetically and effectively resolve customer concerns and provide information on educational services.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Collaborate with team members to continuously improve processes and exceed performance targets.
  • Provide timely and accurate information to customers regarding educational programs, enrollment procedures, and other related queries.

Qualifications:

  • Minimum qualification: PUC.
  • Minimum of 6 months of experience in international voice processes, preferably in a customer support role.
  • Excellent communication skills in English, both verbal and written.
  • Strong interpersonal skills and ability to build rapport with customers.
  • Ability to work a 5-day week with 2 days off and utilize provided two-way cab transportation.
  • Salary: Up to 29,000
Designation

International Customer Support Representative - Education Sector

Key Skills
Customer Care ExecutiveCustomer ExperienceCustomer InteractionInternational Customer ServiceInternational Customer SupportVoice Support
Industry

HR Services

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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