international customer support
Experience
Salary
Location
Job Description
- Provide timely and professional customer support to international clients via phone, mimimum 6 months experience in US process.
- Resolve customer inquiries and issues by providing accurate information and solutions
- Maintain a high level of customer satisfaction by ensuring a positive interaction and resolution
- Collaborate with internal teams to escalate and prioritize issues as needed
- Utilize company systems and tools to track and document customer interactions
- Identify trends in customer inquiries and provide feedback to improve overall customer experience
- Stay updated on company products and services to effectively assist customers
- Meet and exceed key performance indicators and metrics set by management
- Participate in training and development programs to enhance customer support skills
- Communicate effectively with customers from diverse backgrounds and cultures to promote global customer satisfaction.
Designation
international customer support
Key Skills
Industry
Telecom
Functional Area
Insurance
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
Related Jobs
Business Development Executive
Asesa Digital
Join the AsesaDigital team as a Full Time Business Development Executive on Erekrut, specializing in Business ...
0-3 Lakhs
0-1 Years
Maharashtr..
Business Dev...
Senior Data Scientist
Agivant Technologies
Join the Agivant Technologies team as a Full Time Senior Data Scientist on Erekrut, specializing in Senior Dat...
15-25 Lakhs
4-6 Years
Maharashtr..
Data Analyst
Join the Accion labs team as a Full Time Angular Developer on Erekrut, specializing in Angular Developer in th...
10-15 Lakhs
11-15 Years
Karnataka-..
Information ...
AWS Connect & AWS Pindrop ...
AWS Connect & AWS Pindrop Expert
Join the AWS Connect & AWS Pindrop Expert team as a Full Time AWS Connect & AWS Pindrop Expe on Erekrut, speci...
10-15 Lakhs
7-10 Years
Maharashtr..
IT / Softwar...
Sr Customer Support Executive
Girnar Care
Join the girnar care team as a Full Time sr customer support executive on Erekrut, specializing in sr customer...
3-6 Lakhs
0-1 Years
Rajasthan-..
BPO
Technical Writer
Symtrax Software Pvt Ltd
Join the Symtrax Software Pvt ltd team as a Full Time Technical Writer on Erekrut, specializing in Technical W...
3-6 Lakhs
0-1 Years
Maharashtr..
Writing and ...
CA FRESHER
Insight Advisors Pvt Ltd
Join the Insight advisors Pvt Ltd team as a Full Time CA FRESHER on Erekrut, specializing in CA FRESHER in th...
6-10 Lakhs
0-1 Years
Maharashtr..
Accounting
Senior RPA Developer
HCL Technologies
Join the HCL Technologies team as a Full Time Senior RPA Developer on Erekrut, specializing in RPA Development...
25-50 Lakhs
4-6 Years
Karnataka-..
Program Deve...