international customer support
Experience
Salary
Location
Job Description
- Provide high-quality, efficient customer support to international users of Shaadi.com
- Respond to customer inquiries and issues through email, chat, and phone communication
- Educate users on how to effectively use the website and troubleshoot any technical problems
- Ensure customer satisfaction by resolving issues in a timely and professional manner
- Collaborate with other team members to address escalated customer concerns
- Keep accurate records of customer interactions and follow up as needed
- Stay up-to-date on Shaadi.com's features and services to provide accurate information to customers
- Work collaboratively with the tech team to address technical issues and improve customer experience
- Must have excellent communication skills and be fluent in English (additional languages are a plus)
- Previous customer service experience and knowledge of the online dating industry is preferred.
Designation
international customer support
Key Skills
Industry
BPO
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
12th
Job Type
Work From Office
Related Jobs
Project Engineer
Pranav Sales & Projects (I) Pvt. Ltd.
Join the Pranav sales & Projects (I) Pvt. Ltd. team as a Full Time Project Engineer on Erekrut, specializing i...
6-10 Lakhs
7-10 Years
Delhi-New ..
Customer Ser...
Enterprise Sales Manager- BFSI
AntWalk
Join the team as a Full Time Enterprise Sales and Solutions on Erekrut, specializing in Enterprise Sales Mana...
15-25 Lakhs
4-6 Years
Karnataka-..
Sales
Customer Relationship Executiv
Business Purpose
Join the Business Purpose team as a Full Time Customer Relationship Executiv on Erekrut, specializing in Cust...
0-3 Lakhs
1-3 Years
Assam- Guw..
Business Dev...
Customer Service Representativ...
Talent Trackers
Join the Talent Trackers team as a Full Time Customer Service Representative on Erekrut, specializing in Custo...
3-6 Lakhs
1-3 Years
Karnataka-..
Customer Ser...
Senior BDE
Squarcell Resource India Pvt Ltd
Join the Zell Education team as a Full Time Senior BDE on Erekrut, specializing in Senior BDE in the Education...
6-10 Lakhs
1-3 Years
Maharashtr..
Sales
Business Development Executive
Squarcell Resource India Pvt Ltd
Join the Zell Education team as a Full Time Business Development Executive on Erekrut, specializing in Busines...
3-6 Lakhs
1-3 Years
Maharashtr..
Sales
Lead Generation Intern
My Nonu
Join the team as a Internship Intern on Erekrut, specializing in Lead Generation Intern in the HR Services in...
0-3 Lakhs
0-1 Years
Delhi-New ..
Business Dev...
Business Development Manager
Samaaro
Join the Samaaro team as a Full Time Business Development Manager on Erekrut, specializing in Business Develop...
6-10 Lakhs
1-3 Years
Karnataka-..
Accounting