International Customer service

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Maharashtra- Mumbai
Posted - 63 days ago
Applications - 0
Vacancies- 10
Join the TEFT Technology Private Limited team as a Full Time International Customer service on Erekrut, specializing in International Customer service in the IT-ITeS industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Serve as the primary point of contact for international customers
- Respond to inquiries and provide support via phone, email, and chat
- Assist customers with product information, order processing, and technical issues
- Collaborate with sales and marketing teams to facilitate international business operations
- Maintain customer records and update databases with relevant information
- Identify and escalate complex issues to the appropriate department for resolution
- Stay up-to-date on company products, services, and policies
- Provide feedback to management on customer trends and suggestions for improvement
- Work closely with logistics team to ensure timely delivery of products
- Must have excellent communication and problem-solving skills
- Fluency in additional languages is a plus

Salary- 25-35k

Exp- 1+ Year

Designation

International Customer service

Key Skills
Customer HandlingCustomer Queries HandlingCustomer Relationship ManagementCustomer RetentionCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer SupportInternational Customer ServiceInternational Customer SupportInternational Outbound
Industry

IT-ITeS

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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