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International Customer Service
Onesource Atreus

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Maharashtra- Mumbai
Posted - 62 days ago
Applications - 1
Vacancies- 50
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We are seeking a dedicated International Customer Service representative to join our team at Onesource Atreus. The ideal candidate will be responsible for providing exceptional customer service to our global clientele, handling inquiries via phone, email, and live chat. The candidate must possess excellent communication skills, problem-solving abilities, and the ability to think quickly on their feet. Responsibilities include resolving customer issues, processing orders, and maintaining strong customer relationships. The successful candidate will have a passion for customer service, proficiency in a second language (preferred but not required), and the ability to work well under pressure in a fast-paced environment. Join our team and help us provide top-notch service to our international customers. Apply now!
Job Description

- Provide exceptional, proactive support to our international customers
- Communicate effectively and professionally via email, phone, and chat
- Assist with order processing, product inquiries, and issue resolution
- Collaborate with team members to ensure customer satisfaction
- Stay up-to-date on products, services, and company policies
- Address customer concerns and escalate issues when necessary
- Identify opportunities for process improvement and customer experience enhancement
- Maintain accurate customer records and documentation
- Coordinate with other departments to resolve customer issues
- Flexible schedule to accommodate international customer needs and time zones

Location : Mumbai

Salary : 10k-30k

Experience : fresher – 1 yr

Designation

International Customer Service

Key Skills
Customer Care ServiceCustomer EngagementCustomer ExperienceCustomer HandlingCustomer OrientationCustomer QueriesCustomer Queries HandlingCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsInternational Customer ServiceInternational Customer Support
Industry

HR Services

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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