International customer service

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Uttar Pradesh- Noida
Posted - 142 days ago
Applications - 18
Vacancies- 10
Job Description

- Provide exceptional customer service to international clients
- Serve as the main point of contact for customer inquiries and issues
- Communicate effectively with customers via phone, email, and chat
- Address customer concerns and provide solutions in a timely manner
- Work collaboratively with internal teams to resolve customer issues
- Maintain accurate records of customer interactions and transactions
- Stay up to date on product knowledge and company policies
- Meet or exceed customer service and satisfaction goals
- Adapt to different time zones to assist international clients
- Demonstrate professionalism and empathy in all customer interactions

Designation

International customer service

Key Skills
Call HandlingCalls HandlingCold CallingCustomer Relation ManagementCustomer RelationsCustomer RelationshipCustomer Relationship ManagementCustomer Satisfaction FocusCustomer ServiceCustomer Service AssociateCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer SupportInternational Customer ServiceInternational Customer SupportInternational OutboundInternational Voice Process
Industry

BPO

Functional Area

Healthcare Management

Employment Type

Full Time

Education

Masters/Post-Graduation

Job Type

Work From Office

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