Guest Relationship Executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Haryana-Gurugram
Posted - 145 days ago
Applications - 5
Vacancies- 5
Join the NC Realty team as a Full Time Guest Relationship Executive on Erekrut, specializing in Guest Relationship Executive in the Hospitality industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

We are hiring for Female Guest Relationship Executive.

- Build and maintain relationships with guests to ensure excellent customer service
- Handle all guest inquiries, complaints, and feedback in a professional and timely manner
- Coordinate with housekeeping and maintenance teams to ensure rooms are ready for guest arrival
- Assist guests with check-in and check-out procedures
- Provide information about local attractions, restaurants, and transportation options
- Resolve any issues that may arise during a guest's stay
- Collaborate with other departments to create a seamless guest experience
- Keep detailed records of guest interactions and feedback
- Ensure guest satisfaction by anticipating needs and exceeding expectations

Designation

Guest Relationship Executive

Key Skills
Client HandlingCustomer Care ExecutiveCustomer HandlingCustomer InteractionCustomer Queries HandlingCustomer ServiceCustomer Service RepresentativeFront DeskGreet customersGuest RelationsGuest ServiceInterpersonal Skills
Industry

Hospitality

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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