GUEST RELATION EXECUTIVE
Experience
Salary
Location
Job Description
- Provide exceptional customer service to all guests
- Address and resolve guest concerns and complaints promptly
- Manage guest reservations and inquiries, including check-ins and check-outs
- Ensure smooth communication and coordination between various departments
- Build and maintain positive relationships with guests to enhance their experience
- Assist in organizing and executing special events and functions
- Collaborate with the sales and marketing team to promote the resort's amenities and services
- Stay informed about local attractions and events to suggest personalized recommendations
- Uphold the resort's standards of cleanliness, safety, and hospitality
- Monitor guest feedback and implement improvements based on suggestions.
Designation
GUEST RELATION EXECUTIVE
Key Skills
Industry
Hospitality
Functional Area
Future Skills
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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