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Front Office Coordinator

Andtil Healthcare Private Limited

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore

Posted - 42 days ago

Applications - 10

Vacancies- 1

Join the ANDTIL TECHNOLOGIES PRIVATE LIMITED team as a Full Time Front Office Coordinator on Erekrut, specializing in Front Office Coordinator in the Healthcare industry. We are seeking talented individuals with a passion for Hospitals and Health Care and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

1. Patient Reception and Registration:
•   Greet patients and visitors in a courteous and professional manner.
•   Register new patients and update existing patient demographics in the system.
2. Appointment Scheduling:
•   Schedule patient appointments efficiently, considering physician availability and treatment room schedules.
•   Confirm appointments and send reminders to patients via phone, email, or SMS.
3. Patient Communication:
•   Answer phone calls promptly and direct them appropriately.
•   Respond to patient inquiries, resolve issues, and escalate complex matters to the appropriate personnel.
•   Maintain clear and effective communication with patients regarding appointment changes, test results, and follow-up care instructions.
4. Administrative Support:
•   Assist with medical records management, including filing, retrieval, and maintaining confidentiality.
•   Manage office supplies, inventory, and equipment maintenance.
•   Coordinate with medical staff and other departments to ensure seamless patient care.

5.Billing and Invoicing:
•   Generate invoices accurately and promptly for orders and deliveries.
•   Ensure invoices are sent to customers in a timely manner.
•   Resolve billing discrepancies and issues promptly.
6.Stock Management:
•   Monitor stock levels and ensure adequate inventory at all times.
•   Conduct regular stock counts and reconcile discrepancies.
•   Coordinate with procurement and warehouse teams to replenish stock as needed.
7. Quality Assurance and Compliance:
•   Ensure compliance with healthcare regulations and organizational policies.
•   Maintain cleanliness and organization of the front office area.