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Customer Technical Support
Tech Mahindra

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Maharashtra-Pune
Posted - 4 days ago
Applications - 2
Vacancies- 50
Job Description
Role & responsibilities   · Resolving billing issues using query solving techniques and providing clear and concise information. Answering questions about billing or services.   · Manage International inbound customer calls with a focus on providing exceptional service and resolving inquiries.   · Listen actively to customer needs, concerns, and feedback, and respond appropriately.   · Accurately document customer interactions and update records in the CRM system.   · Collaborate with team members and other departments to resolve complex issues.
Designation

Associate Technical support

Key Skills
Clear CommunicationClient Engagement SkillsTechnical Support
Industry

BPO

Functional Area

B2B & B2C

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Customer Support Executive Quiz

30 Minutes

Company Info -

Company Webisite -

HR Name -

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