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Customer Technical Support

Tech Mahindra

Display Classified Job

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Maharashtra-Pune

Posted - 34 days ago

Applications - 3

Vacancies- 50

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Join the team as a Full Time Associate Technical support on Erekrut, specializing in Customer Technical Support in the BPO industry. We are seeking talented individuals with a passion for B2B & B2C and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

Role & responsibilities · Resolving billing issues using query solving techniques and providing clear and concise information. Answering questions about billing or services. · Manage International inbound customer calls with a focus on providing exceptional service and resolving inquiries. · Listen actively to customer needs, concerns, and feedback, and respond appropriately. · Accurately document customer interactions and update records in the CRM system. · Collaborate with team members and other departments to resolve complex issues.

Designation

Associate Technical support

Key Skills

Clear CommunicationClient Engagement SkillsTechnical Support

Industry

BPO

Functional Area

B2B & B2C

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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Customer Technical Support

Job Description

Designation

Key Skills

Industry

Functional Area

Employment Type

Education

Job Type

Assessment Details

Customer Support Executive Quiz

Company Info -

Company Webisite -

HR Name -

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