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Customer Support officer
Re'equil India Private Limited

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Chandigarh
Posted - 248 days ago
Applications - 5
Vacancies- 1
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Join our team as a Customer Service Specialist and become the frontline advocate for our valued customers. With a minimum of 1 year of customer service experience, you'll excel in providing timely and accurate responses via phone, email, and social media.
Job Description
- Provide timely and accurate responses to customer inquiries through phone, email, and social media platforms
- Handle customer complaints, troubleshoot issues, and provide solutions
- Process orders, returns, and refunds
- Work closely with the sales and marketing teams to address customer needs and concerns
- Maintain a positive and professional attitude at all times
- Keep detailed records of customer interactions and transactions
- Collaborate with other team members to improve overall customer experience
- Stay up-to-date on company products, services, and policies
- Meet and exceed customer satisfaction goals
- Minimum 1 year of customer service experience required

Designation

Customer Support Officer

Key Skills
CommunicationCustomer ServiceProblem Solving
Industry

Beauty & Wellness

Functional Area

Beauty & Salons

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

Assessment Details

Customer Care Executive (Call Centre) Quiz

30 Minutes

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