Customer Support

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Gujarat-Ahmedabad
Posted - 103 days ago
Applications - 1
Vacancies- 5
Join the Vahlay Consulting team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide exceptional customer support via phone, email, and chat
- Address customer inquiries and issues in a timely and professional manner
- Document and track customer interactions and resolutions using our CRM system
- Collaborate with other team members to resolve complex customer problems
- Maintain a positive and helpful attitude in all customer interactions
- Stay up-to-date on company products, services, and industry trends
- Assist with training new team members on customer support procedures
- Proactively identify opportunities for improvement in customer support processes
- Meet established performance metrics for customer satisfaction and resolution times
- Continuously seek feedback from customers to improve overall service quality.

Salary- 22k

Exp- 1+

Designation

Customer Support

Key Skills
Customer EngagementCustomer FocusCustomer HandlingCustomer InteractionCustomer ProfilingCustomer Queries HandlingCustomer RelationsCustomer ServiceCustomer SupportCustomer Support ExecutiveEffective communication
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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