Customer Support

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 98 days ago
Applications - 4
Vacancies- 1
Join the NJ Technology team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide excellent customer service and support to clients through phone, email, and chat
- Respond promptly to customer inquiries and resolve issues efficiently
- Troubleshoot technical problems and escalate complex issues to the appropriate teams
- Keep accurate records of customer interactions and transactions
- Communicate product updates and changes to customers in a clear and professional manner
- Collaborate with the sales and engineering teams to ensure customer satisfaction
- Identify opportunities to improve processes and enhance the overall customer experience
- Stay up-to-date on company products and services to provide accurate information to customers
- Maintain a positive and helpful attitude in all customer interactions
- Meet or exceed customer support metrics and goals.

Salary :15k

Designation

Customer Support

Key Skills
Customer AssistantCustomer CareCustomer HandlingCustomer InteractionCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer RelationsCustomer RelationshipCustomer Relationship ManagementCustomer ServiceCustomer Service SkillsCustomer SupportCustomer Support ExecutiveEffective communication
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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