Customer support

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

West Bengal-Kolkata
Posted - 196 days ago
Applications - 12
Vacancies- 30
Job Description

- Provide exceptional customer service and support through various channels such as phone, email, and chat
- Address customer inquiries, complaints, and feedback in a timely and professional manner
- Assist customers with product information, troubleshooting, and technical support
- Collaborate with other departments to resolve customer issues and escalate complex cases as needed
- Maintain accurate records of customer interactions and transactions in the CRM system
- Provide product recommendations and upsell opportunities to increase customer satisfaction and sales
- Stay up-to-date on product knowledge, company policies, and industry trends to better assist customers
- Handle customer escalations and de-escalate tense situations with empathy and problem-solving skills
- Meet daily performance metrics and goals set by management
- Continuously strive to improve customer satisfaction and retention through proactive communication and resolution of issues.

Experience: Fresher

Salary- 10k

Designation

Customer support

Key Skills
BPO ServicesCalls HandlingClient InteractionCustomer AssistantCustomer EngagementCustomer HandlingCustomer QueriesCustomer Queries HandlingCustomer Relation ManagementCustomer RelationshipCustomer SupportEffective communicationNegotiation SkillsOrganization Skills
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Related Jobs
Work From Home

Work From Home

6-10 Lakhs

0-1 Years

Delhi-Cent..

BPO Services

Vacancies - 30 Candidates Applied - 12
BPOCallsClient
Work From Home

Work From Home

0-3 Lakhs

0-1 Years

Assam- Guw..

BPO Services

Vacancies - 30 Candidates Applied - 12
BPOCallsClient
DIGITAL MARKETING MANAGER

DIGITAL MARKETING MANAGER

6-10 Lakhs

4-6 Years

West Benga..

BPO Services

Vacancies - 30 Candidates Applied - 12
BPOCallsClient
Sales And Marketing

Imperial Biotek

Confidential

1-3 Years

West Benga..

BPO Services

Vacancies - 30 Candidates Applied - 12
BPOCallsClient
Client Success Associate

Squarcell Resource India Pvt Ltd

0-3 Lakhs

1-3 Years

Delhi-New ..

BPO Services

Vacancies - 30 Candidates Applied - 12
BPOCallsClient
Business Development Associate

TWOSS Learning Private Limited

3-6 Lakhs

0-1 Years

Haryana-Gu..

BPO Services

Vacancies - 30 Candidates Applied - 12
BPOCallsClient
ITI APPRENTICE

PATTON INTERNATIONAL LTD

0-3 Lakhs

0-1 Years

West Benga..

BPO Services

Vacancies - 30 Candidates Applied - 12
BPOCallsClient
Team Leader

Team Leader

3-6 Lakhs

0-1 Years

West Benga..

BPO Services

Vacancies - 30 Candidates Applied - 12
BPOCallsClient
© 2019-25 Erekrut HR Automation Solutions Private Limited
Toto 4D Situs Slot Bet Kecil Prediksi Gunung kawi Tabel Shio Situs Toto 4D Tabel Shio Toto 4D Slot Thailand Toto 4D Resmi Situs Togel NaNa4D NaNa4D Slot Bet Kecil NaNa4D Toto Macau Resmi Toto 4D Toto Macau 4D Slot Bet 200 Perak NaNa4D Toto Macau Slot Bet 200 Perak Slot Bet Kecil Situs Toto 4D Situs Togel Resmi https://pengawas.sman11-jkt.sch.id/ NaNa4D situs toto slot bet kecil slot gacor malam ini slot88 Toto Slot slot mahjong ways https://retailby.fr/ https://www.primariadomnestiag.ro/ toto slot https://www.cospal.org/ https://yiwugreenway.com/ Toto 4D SLOT 88 SLOT PALING GACOR NANA4D NANA4D http://www.candiamarrone.com.ar/ https://spandanhearing.com/ https://inddigmedia.in/ https://valezaco.com/ http://www.civicrm.geomatics-studio.com/ https://gramjyoti.org/ https://nana4dsukses.id/ https://penrhiwceiber.org/ https://hailunma.com/ https://www.kabarpramuka.com/ https://inmobiliariacastellano.es/ https://snt.bsmu.edu.ua/ https://www.omenubio.fr/ https://www.ibupintargopay.com/ https://linkmega4d.id/ https://mega4dofficial.id/ https://mega4d-dana.com/ https://chsz.biz/ https://kesultananbanjar.com/ https://sevensassociates.com/ https://www.amicideimusei.org/ https://mega4dsitus.id/ https://uhamka.id/ https://muvaimart.in/ https://nhyirafie.com/ https://expertechinternational.com/ https://cadasbanten.co.id/ https://amjad.jde.ir/ https://sertecmaq.com/ https://kelas11.sman11-jkt.sch.id/ https://www.namamibharat.com/ slot88 https://www.florawisatasanterraa.id/ togel/ Situs Toto