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Customer Support
Jobsinaday

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 116 days ago
Applications - 14
Vacancies- 20
Register Login To Apply
Jobsinaday is seeking a Customer Support representative to join our team. The ideal candidate will be responsible for providing excellent customer service through phone, email, and chat support. Duties include answering customer inquiries, resolving issues, and escalating complex problems to higher levels of support when necessary. The Customer Support representative will also assist with order processing, returns, and exchanges. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for success in this role. Previous experience in a customer service role is preferred. Join our team and help us deliver exceptional support to our valued customers at Jobsinaday!
Job Description

- Provide prompt and courteous customer service via phone, email, and chat
- Assist customers with inquiries, technical issues, and product support
- Troubleshoot and resolve customer issues in a timely manner
- Educate customers on company products and services
- Document all customer interactions and resolutions in the CRM system
- Collaborate with other teams to ensure customer satisfaction
- Meet and exceed individual and team performance goals
- Stay updated on company policies and procedures
- Handle escalated customer concerns with professionalism and empathy
- Work flexible hours as needed to support customers across different time zones.

Salary- 25-35

Experience- Freshers and Experienced both can apply.

 

Designation

Customer Support

Key Skills
B2C SalesCall HandlingCalls HandlingCustomer HandlingCustomer Queries HandlingCustomer SupportCustomer Support ExecutiveEffective communicationNegotiation SkillsOutbound CallingSalesSales ActivitiesSales Executive ActivitiesTelesales
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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