Customer Support
Experience
Salary
Location
Job Description
- Provide prompt and courteous customer service via phone, email, and chat
- Assist customers with inquiries, technical issues, and product support
- Troubleshoot and resolve customer issues in a timely manner
- Educate customers on company products and services
- Document all customer interactions and resolutions in the CRM system
- Collaborate with other teams to ensure customer satisfaction
- Meet and exceed individual and team performance goals
- Stay updated on company policies and procedures
- Handle escalated customer concerns with professionalism and empathy
- Work flexible hours as needed to support customers across different time zones.
Salary- 25-35
Experience- Freshers and Experienced both can apply.
Designation
Customer Support
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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