Customer Support
Experience
Salary
Location
Job Description
- Communicate with clients via various channels such as phone, email, and in-person meetings.
- Listen attentively to customer inquiries, complaints, and feedback.
- Provide accurate and timely responses to customer inquiries, resolving issues efficiently and effectively.
- Build rapport with clients and establish a strong understanding of their needs and preferences.
- Educate customers on the features and benefits of our offerings to maximize their utilization and satisfaction.
- Follow up with clients to ensure that their concerns have been addressed satisfactorily and that they are pleased with the resolution.
- Cultivate strong, trusting relationships with clients, serving as their primary point of contact within the organization.
- Proactively reach out to customers to check in on their satisfaction and identify any emerging needs or opportunities.
- Anticipate potential issues or challenges and take proactive steps to mitigate them.
Designation
Customer Support
Key Skills
Industry
Retail
Functional Area
Retail Business
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Customer Support Executive Quiz
30 Minutes
Related Jobs
Sales Executive
E Commerce
Join the E commerce team as a Full Time Sales executive on Erekrut, specializing in Sales executive in the ...
3-6 Lakhs
0-1 Years
Chandigarh..
Associate
HR Recruiter & Team Manag...
HR Recruiter
Join the HR Recruiter team as a Full Time HR Recruiter and Team Manageme on Erekrut, specializing in HR Recru...
0-3 Lakhs
0-1 Years
Work from ..
HR
Staffing And Recruiting
Women Empowerment Organisation
Join the Women empowerment organisation team as a Full Time Staffing and Recruiting on Erekrut, specializing...
15-25 Lakhs
0-1 Years
Pan India
Recruitment
Online Reputation Management
Ubuy Technologies Pvt. Ltd.
Join the team as a Full Time ORM Executive on Erekrut, specializing in Online Reputation Management in the E-...
0-3 Lakhs
0-1 Years
Rajasthan-..
E Commerce
International Voice Processing
Tech Mahindra
Join the Tech Mahindra team as a Full Time International Voice Processing on Erekrut, specializing in Internat...
0-3 Lakhs
1-3 Years
Maharashtr..
Business Pro...
310T Mechanic
ElevateRS
Join the ElevateRS team as a Full Time 310T mechanic on Erekrut, specializing in 310T mechanic in the Automoti...
Confidential
4-6 Years
Haryana-Gu..
Automobile