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Customer Support
Growing Star Consulting

Experience

4-6 Years

Salary

0-3 Lakhs

Location

Gujarat-Ahmedabad, Haryana-Gurugram, Rajasthan-Jaipur
Posted - 104 days ago
Applications - 5
Vacancies- 100
Register Login To Apply
Growing Star Consulting is seeking a dedicated Customer Support representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Duties include answering customer inquiries, resolving issues, and providing product information. The Customer Support representative will also assist customers with placing orders and processing returns. Strong communication and problem-solving skills are essential for this role. The successful candidate will have a positive attitude, be detail-oriented, and have the ability to work well in a fast-paced environment. Previous experience in customer service is preferred but not required. Join our team and help us deliver top-notch service to our valued clients!
Job Description

- Provide customer support via email, phone, and live chat
- Address customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product or service related questions
- Troubleshoot technical issues and provide solutions
- Maintain a high level of customer satisfaction through excellent communication and follow-up
- Collaborate with other team members to ensure a seamless customer experience
- Keep accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge and company policies
- Identify opportunities to improve customer support processes
- Work independently and as part of a team to achieve department goals.

Salary :  23k-30k

Designation

Customer Support

Key Skills
Calls HandlingCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer SupportCustomer Support ExecutiveEffective communicationInbound SupportSupportSupport Executive
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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