Customer Support
Experience
Salary
Location
Job Description
- Provide exceptional customer service through phone, email, and live chat
- Answer customer inquiries regarding products, orders, and shipping
- Handle and resolve customer complaints in a professional and timely manner
- Process returns, exchanges, and refunds according to company policies
- Collaborate with other departments to ensure customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge and company policies
- Assist with administrative tasks as needed
- Meet or exceed customer service SLAs and KPIs
- Work flexible hours including weekends and holidays as needed.
Designation
Customer Support
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
Join the FAMYO (XOOG EDLEARN PRIVATE LIMITED) team as a Full Time Marketplace and Q-Com Manager at Erekrut, sp...
3-6 Lakhs
1-3 Years
Karnataka-..
Analytical S...
Assistant Manager – FMCG
Rateria Fabrics Pvt. Ltd.
Join the Rateria Fabrics Pvt. Ltd. team as a Full Time Assistant Manager - FMCG on Erekrut, specializing in As...
3-6 Lakhs
1-3 Years
Karnataka-..
Analytical S...
Social Media Manager
Squadra Media Pvt. Ltd.
Join the Squadra Media Pvt. Ltd. team as a Full Time Social Media Manager on Erekrut, specializing in Social M...
6-10 Lakhs
4-6 Years
Karnataka-..
Analytical S...
Sales Manager
Squadra Media Pvt. Ltd.
Join the Squadra Media Pvt. Ltd. team as a Full Time Sales Manager on Erekrut, specializing in Sales Manager i...
Confidential
1-3 Years
Karnataka-..
Analytical S...
Internship – Webinar
Vijesha IT Services LLP
Join the multiple team as a Internship Internship - webinar at Erekrut, specializing in IT Services and consul...
3-6 Lakhs
0-1 Years
Karnataka-..
Analytical S...
Regional Sales Manager
Times Microwave Systems
Join the Times Microwave Systems team as a Full Time Regional Sales Manager on Erekrut, specializing in Region...
15-25 Lakhs
11-15 Years
Karnataka-..
Analytical S...
Client Relationship Manager
Squadra Media Pvt. Ltd.
Join the Squadra Media Pvt. Ltd. team as a Full Time Client Relationship Manager on Erekrut, specializing in L...
6-10 Lakhs
4-6 Years
Karnataka-..
Analytical S...
BDM- Media Sales
Squadra Media Pvt. Ltd.
Join the Squadra Media Pvt. Ltd. team as a Full Time BDM- Media Sales on Erekrut, specializing in Media Sales ...
Confidential
1-3 Years
Karnataka-..
Analytical S...
