Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 175 days ago
Applications - 9
Vacancies- 20
Join the Ditinus Technology Private Limited team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide exceptional customer support via phone, email, and chat
- Handle customer inquiries and resolve complaints in a timely and professional manner
- Assist customers with product information, troubleshooting, and technical support
- Maintain a high level of customer satisfaction by exceeding their expectations
- Collaborate with other departments to escalate and resolve customer issues
- Document customer interactions and feedback for analysis and continuous improvement
- Stay up-to-date on product knowledge and company policies
- Meet individual and team performance goals
- Work in a fast-paced environment and prioritize tasks effectively
- Uphold company values and represent the brand positively in all customer interactions

Designation

Customer Support

Key Skills
BPOCall CenterCall HandlingChat ProcessChat SupportChat Support SpecialistClient HandlingCustomer CareCustomer RelationsCustomer ServiceCustomer Service AssociateCustomer SupportCustomer Support Executive
Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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