Customer Support

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Uttar Pradesh- Noida
Posted - 166 days ago
Applications - 6
Vacancies- 10
Join the Avsar Ventures team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide exceptional customer support via phone, email, and chat
- Handle customer inquiries and resolve issues in a timely and professional manner
- Communicate effectively with customers to ensure their needs are met
- Work closely with the sales team to provide seamless customer experience
- Keep detailed records of customer interactions and transactions
- Collaborate with other team members to continuously improve customer satisfaction
- Stay up-to-date on company products and services to provide accurate information to customers
- Be proactive in identifying potential issues and escalating to management when necessary
- Ability to multitask and prioritize customer requests efficiently
- Demonstrate empathy and patience when dealing with escalated customer concerns.

Designation

Customer Support

Key Skills
B2C SalesBusiness DevelopmentCall HandlingCustomer HandlingCustomer SupportSalesSales PlanningVoice Support
Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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