Customer support executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Andhra Pradesh- Chimakurthy
Posted - 0 days ago
Applications - 1
Vacancies- 15
Join the Young Minds team as a Full Time Customer support executive on Erekrut, specializing in Customer support executive in the IT Services and consulting industry. We are seeking talented individuals with a passion for Design & Development and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide exceptional customer support through phone, email, and chat
- Address customer inquiries, complaints, and issues in a professional and timely manner
- Troubleshoot technical problems and guide customers on how to navigate our platform
- Assist with account management and billing inquiries
- Document and track customer interactions for future reference and reporting purposes
- Collaborate with cross-functional teams to resolve complex customer issues
- Maintain a positive and empathetic attitude towards customers at all times
- Stay up-to-date on product knowledge and industry trends to better assist customers
- Work efficiently in a fast-paced environment and meet set targets and KPIs
- Communicate customer feedback and suggestions to the relevant teams for continuous improvement

Designation

Customer support executive

Key Skills
After-Sales SupportBusiness CommunicationClient Coordination
Industry

IT Services and consulting

Functional Area

Design & Development

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

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