Customer support Executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 97 days ago
Applications - 5
Vacancies- 50
Join the Webtone Technologies team as a Full Time Customer support Executive on Erekrut, specializing in Customer support Executive in the IT-ITeS industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Handle customer inquiries via phone, email, and live chat
- Provide information about products and services
- Resolve customer complaints and issues in a timely manner
- Identify and escalate priority issues to the appropriate department
- Maintain a positive and professional attitude towards customers
- Keep accurate records of customer interactions and transactions
- Assist in the development of customer service policies and procedures
- Collaborate with other departments to ensure customer satisfaction
- Stay up-to-date on company products, services, and policies
- Meet or exceed customer service goals and targets

Salary-14-18k

Designation

Customer support Executive

Key Skills
Customer Care ServiceCustomer EngagementCustomer ExperienceCustomer Feedback IntegrationCustomer FocusCustomer HandlingCustomer InteractionCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer RelationshipCustomer SupportCustomer Support Executive
Industry

IT-ITeS

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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