Customer Support Executive
Experience
Salary
Location
Job Description
- Provide excellent customer service and support to clients via phone, email, and chat
- Respond promptly to customer inquiries and resolve issues effectively
- Maintain a high level of professionalism and empathy when dealing with customers
- Document all interactions with customers in the CRM system
- Identify and escalate priority issues to the appropriate team members
- Collaborate with other departments to ensure customer satisfaction
- Stay up-to-date on company products, services, and policies
- Meet and exceed key performance indicators related to customer satisfaction and response times
- Continuously seek opportunities for improvement in customer support procedures
- Follow up with customers to ensure their issues have been resolved satisfactorily.
Experience: Freshers
Salary- 15-20k
Designation
Customer Support Executive
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
Customer Support Associate
Rr Group Of Business Solution
Join the Rr group of business solution team as a Full Time customer support associate on Erekrut, specializing...
0-3 Lakhs
0-1 Years
Karnataka-..
Telecaller -...
Marketing Executive
SPM Global Technologies
Join the SPM Global Technologies team as a Full Time Marketing Executive on Erekrut, specializing in Marketin...
Confidential
0-1 Years
Karnataka-..
Business Dev...
Admin Cum Receptionist
Mulberry Silks
Join the Mulberry Silks team as a Full Time Admin cum Receptionist on Erekrut, specializing in Admin cum Recep...
0-3 Lakhs
0-1 Years
Karnataka-..
Administrati...
Senior Node JS Developer
Ease Commerce Technology
Join the Ease Commerce Technology team as a Full Time Senior Node JS Developer on Erekrut, specializing in Sen...
15-25 Lakhs
4-6 Years
Karnataka-..
Software Dev...
Design Engineer
Mechanical Requirement
Join the Mechanical Requirement team as a Full Time Design Engineer on Erekrut, specializing in Design Enginee...
3-6 Lakhs
1-3 Years
Karnataka-..
Automotive
SAP Trained Fresher
Exalca Technologies Pvt Ltd
Join the Exalca Technologies Pvt Ltd team as a Full Time SAP Trained Fresher on Erekrut, specializing in SAP T...
Confidential
0-1 Years
Karnataka-..
Customer Sup...
Sales Executive
SIB Operations And Services Ltd
Join the Sibosl team as a Full Time Sales Executive on Erekrut, specializing in Sales Executive in the Banking...
Confidential
1-3 Years
Karnataka-..
Sales & ...