0
  • LOGIN

  • No products in the cart.

Customer Support Executive
Vu Job Solution

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 151 days ago
Applications - 5
Vacancies- 10
Register Login To Apply
As a Customer Support Executive at VU Job Solution, you will be responsible for providing exceptional customer service to our clients through various channels such as phone, email, and chat. You will assist customers with inquiries, issues, and complaints in a professional and timely manner, ensuring that their needs are met and their experience with our company is positive. Additionally, you will work closely with the sales and operations teams to ensure seamless communication and resolution of customer concerns. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong customer-centric approach. Previous experience in customer support or a similar role is preferred. Join our team and be a key player in delivering outstanding service to our valued customers.
Job Description

- Provide excellent customer service and support to clients via phone, email, and chat
- Respond promptly to customer inquiries and resolve issues effectively
- Maintain a high level of professionalism and empathy when dealing with customers
- Document all interactions with customers in the CRM system
- Identify and escalate priority issues to the appropriate team members
- Collaborate with other departments to ensure customer satisfaction
- Stay up-to-date on company products, services, and policies
- Meet and exceed key performance indicators related to customer satisfaction and response times
- Continuously seek opportunities for improvement in customer support procedures
- Follow up with customers to ensure their issues have been resolved satisfactorily.


Experience: Freshers

Salary- 15-20k

Designation

Customer Support Executive

Key Skills
Chat SupportChat Support SpecialistCustomer FocusCustomer HandlingCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer Relation ManagementCustomer Relationship ManagementCustomer ServiceCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEffective communication
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Related Jobs
Business Development Associate

TWOSS Learning Private Limited

3-6 Lakhs

0-1 Years

Haryana-Gu..

Business Dev...

Vacancies - 10 Candidates Applied - 5
BusinessBusinessCommunication

0-3 Lakhs

0-1 Years

Karnataka-..

Telecalling ...

Vacancies - 10 Candidates Applied - 5
ColdConvincingDebt

6-10 Lakhs

1-3 Years

Karnataka-..

Accounting

Vacancies - 10 Candidates Applied - 5
CRMCRMCustomer

15-25 Lakhs

7-10 Years

Karnataka-..

BPO

Vacancies - 10 Candidates Applied - 5
B2BB2BBPO

10-15 Lakhs

11-15 Years

Karnataka-..

Information ...

Vacancies - 10 Candidates Applied - 5
AngularAzureCI/CD
Human Resource Manager

Prompt Personnel Pvt Ltd.

6-10 Lakhs

7-10 Years

Karnataka-..

Human Resour...

Vacancies - 10 Candidates Applied - 5
AnalyticalHiringHR
Senior RPA Developer

HCL Technologies

25-50 Lakhs

4-6 Years

Karnataka-..

Program Deve...

Vacancies - 10 Candidates Applied - 5
AI/MLAI/MLAI/ML

6-10 Lakhs

4-6 Years

Karnataka-..

Banking

Vacancies - 10 Candidates Applied - 5
BranchBranchCash
Top Sectors
Top Locations
Top Skills
Home Jobs Signup Campus Company