Customer support executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Maharashtra- Mumbai
Posted - 68 days ago
Applications - 7
Vacancies- 15
Join the VIBGYOR MANAGEMENT CONSULTANT team as a Full Time Customer support executive on Erekrut, specializing in Customer support executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide exceptional customer service support via phone, email, and chat
- Resolve customer inquiries and complaints in a professional and timely manner
- Maintain a high level of product knowledge to assist customers with their needs
- Collaborate with other departments to ensure a seamless customer experience
- Identify and escalate priority issues to management as needed
- Document all customer interactions and resolutions accurately
- Assist with customer feedback and suggest improvements to enhance the overall customer experience
- Stay up-to-date on company policies and procedures to provide accurate information to customers
- Work efficiently in a fast-paced environment while maintaining a positive attitude
- Prioritize and manage multiple customer inquiries simultaneously

Experience- Freshers and Exp both

Salary- 10k-30k

 

Designation

Customer support executive

Key Skills
Call HandlingCalls HandlingCold CallingCustomer EngagementCustomer ExperienceCustomer FocusCustomer HandlingCustomer ServiceCustomer SupportCustomer Support ExecutiveSalesSales ActivitiesSales and MarketingSales ManagementSales Planning
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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