Customer support executive
Experience
Salary
Location
Job Description
- Provide exceptional customer support via phone, email, and chat
- Respond promptly to customer inquiries and resolve issues in a timely manner
- Build strong relationships with customers and enhance their overall experience
- Troubleshoot problems and provide technical assistance for our platform
- Collaborate with other teams to ensure customer satisfaction and retention
- Keep detailed records of customer interactions and update information in the CRM system
- Stay up-to-date on product features and improvements to effectively assist customers
- Identify and escalate any unresolved issues to the appropriate channels
- Proactively seek feedback from customers to improve our services
- Meet and exceed key performance indicators related to customer support satisfaction.
Salary- 16k-35k
Exp- 1-3 Years
Designation
Customer support executive
Key Skills
Industry
HR Services
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
.Net Developers With React JS
SNAPSHOTS GLOBAL
Join the SNAPSHOTS GLOBAL team as a Full Time .Net Developers with React JS on Erekrut, specializing in .Net ...
10-15 Lakhs
4-6 Years
Karnataka-..
Software Dev...
Tele Calling Executive
Tele Caller
Join the Tele caller team as a Full Time Tele calling Executive on Erekrut, specializing in Tele calling Execu...
0-3 Lakhs
0-1 Years
Tamil Nadu..
Telecalling ...
HR Executive
Wipro
Join the Wipro team as a Full Time HR executive on Erekrut, specializing in HR executive in the Office Manag...
6-10 Lakhs
0-1 Years
Delhi-New ..
Human Resour...
.jpg)
Senior Salesforce Consultant
Brysa Limited
Join the Brysa Limited team as a Full Time Senior Salesforce Consultant on Erekrut, specializing in Senior Sal...
25-50 Lakhs
7-10 Years
Karnataka-..
Software Dev...
Treasury QA Testing
SNAPSHOTS GLOBAL
Join the SNAPSHOTS GLOBAL team as a Full Time Treasury QA Testing on Erekrut, specializing in Treasury QA Test...
10-15 Lakhs
4-6 Years
Karnataka-..
Banking
Customer Support Executive
Diginsta
Join the Diginsta team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support ...
0-3 Lakhs
0-1 Years
Karnataka-..
Customer Sup...
L1 Engineer
Matrix
Join the Matrix team as a Full Time L1 Engineer on Erekrut, specializing in L1 Engineer in the IT Services a...
0-3 Lakhs
0-1 Years
Karnataka-..
IT / Hardwar...
Telesales Executive
ReadyAssist
Join the ReadyAssist team as a Full Time Telesales Executive on Erekrut, specializing in Telesales Executive ...
0-3 Lakhs
0-1 Years
Karnataka-..
Telecalling ...