Customer support executive
Experience
Salary
Location
Job Description
- Provide exceptional customer support via phone, email, and chat
- Respond promptly to customer inquiries and resolve issues in a timely manner
- Build strong relationships with customers and enhance their overall experience
- Troubleshoot problems and provide technical assistance for our platform
- Collaborate with other teams to ensure customer satisfaction and retention
- Keep detailed records of customer interactions and update information in the CRM system
- Stay up-to-date on product features and improvements to effectively assist customers
- Identify and escalate any unresolved issues to the appropriate channels
- Proactively seek feedback from customers to improve our services
- Meet and exceed key performance indicators related to customer support satisfaction.
Salary- 16k-35k
Exp- 1-3 Years
Designation
Customer support executive
Key Skills
Industry
HR Services
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
Export Calling Executive
P.R. Packagings Ltd.
Join the P.R. Packagings Ltd. team as a Full Time Export Calling Executive on Erekrut, specializing in Export ...
0-3 Lakhs
1-3 Years
Haryana-Fa..
Business Pro...
Java Developer
Xcelhires
Join the Xcelhires team as a Full Time Java Developer at Erekrut, specializing in Software Development industr...
10-15 Lakhs
7-10 Years
Karnataka-..
IT / Softwar...
Brand Solutions Specialist
Bz Consutlant
Join the Bz consutlant team as a Full Time Brand Solutions Specialist at Erekrut, specializing in Business Con...
15-25 Lakhs
4-6 Years
Karnataka-..
Business Dev...
PR Manager
JAIN Group
Join the JAIN Group team as a Full Time PR Manager at Erekrut, specializing in Education industry. We are seek...
6-10 Lakhs
7-10 Years
Karnataka-..
Media
Backend Developer
JAIN Group
Join the JAIN Group team as a Full Time Backend Developer at Erekrut, specializing in Education industry. We a...
6-10 Lakhs
4-6 Years
Karnataka-..
Software Dev...
Business Development Manager
Career Launcher
Join the Career Launcher team as a Full Time Business Development Manager on Erekrut, specializing in Business...
3-6 Lakhs
1-3 Years
Karnataka-..
Sales
Regional Sales Manager
Hanswahini Consultant
Join the Hanswahini consultant team as a Full Time Regional Sales Manager at Erekrut, specializing in Softwar...
10-15 Lakhs
4-6 Years
Karnataka-..
Sales