customer support executive
Experience
Salary
Location
Job Description
- Provide excellent customer service via phone, email, and live chat
- Resolve customer complaints, questions, and issues in a timely and professional manner
- Identify and escalate priority issues to the appropriate department
- Assist customers with product information, pricing, and order status inquiries
- Maintain a positive attitude and ability to work in a fast-paced environment
- Collaborate with team members to ensure customer satisfaction and retention
- Utilize CRM software to record customer interactions and update account information
- Stay current on product knowledge and company policies to better assist customers
- Meet or exceed performance targets for customer satisfaction, response time, and resolution rate.
Designation
customer support executive
Key Skills
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
Related Jobs
Operations Executive
Vplak India Pvt Ltd
Join the vplak india pvt ltd team as a Full Time operations executive at Erekrut, specializing in E-Commerce i...
3-6 Lakhs
1-3 Years
Haryana-Gu..
BPO Services
Associate Sales Manager
CareEco Technologies Pvt Ltd
Join the CareEco Technologies Pvt Ltd team as a Full Time Associate Sales Manager at Erekrut, specializing in ...
0-3 Lakhs
0-1 Years
Delhi-New ..
BPO Services
Inside Sales Associate
Samast Technologies Pvt. Ltd. (Magicpin)
Join the team as a Full Time Telesales on Erekrut, specializing in Inside Sales Associate in the E-Commerce i...
0-3 Lakhs
1-3 Years
Haryana-Gu..
BPO Services
Business Development Manager
Intenim Technologies Pvt Ltd
Join the Intenim Technologies Pvt Ltd team as a Full Time Business Development Manager on Erekrut, specializin...
6-10 Lakhs
4-6 Years
Haryana-Gu..
BPO Services
Digital Project Team Leader
Digital Hiring Agency
Join the Team Management team as a Full Time Digital Project Team Leader at Erekrut, specializing in HR Servic...
3-6 Lakhs
0-1 Years
Delhi-New ..
BPO Services
Litigation Specialist
A P R A & Associates LLP
Join the A P R A & Associates LLP team as a Full Time Litigation Specialist on Erekrut, specializing in Litiga...
6-10 Lakhs
1-3 Years
Delhi-New ..
BPO Services
Business Development Manager
Sennheiser Electronics India Pvt. Ltd.
Join the Sennheiser Electronics India Pvt. Ltd. team as a Full Time Business Development Manager on Erekrut, s...
15-25 Lakhs
4-6 Years
Delhi-New ..
BPO Services
Listing Specialist
Intenim Technologies Pvt Ltd
Join the Intenim Technologies Pvt Ltd team as a Full Time Listing Specialist on Erekrut, specializing in Listi...
3-6 Lakhs
1-3 Years
Haryana-Gu..
BPO Services
