Customer Support Executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service to clients via phone, email, and chat
- Resolve customer inquiries and complaints in a professional and timely manner
- Assist customers with product information, account changes, and troubleshooting
- Work closely with cross-functional teams to ensure customer satisfaction
- Maintain accurate customer records and documentation in the system
- Continuously seek ways to improve processes and customer support strategies
- Uphold company values and policies while interacting with customers
- Collaborate with team members to meet departmental goals and targets
- Participate in ongoing training and development opportunities to enhance skills
- Communicate effectively with customers and colleagues to ensure a positive experience.
Designation
Customer Support Executive
Key Skills
Industry
BPO
Functional Area
Communication
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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