Customer support executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service by phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Maintain a high level of product knowledge to assist customers effectively
- Process orders, returns, and exchanges accurately and efficiently
- Keep detailed records of customer interactions and transactions
- Collaborate with other team members to improve customer satisfaction
- Stay up-to-date on company policies and procedures
- Assist with special projects as needed
- Uphold company values and represent the brand positively
- Work effectively in a fast-paced environment with a positive attitude
- Previous customer service experience preferred
- Strong communication and problem-solving skills required.
Designation
Customer support executive
Key Skills
Industry
Domestic Services
Functional Area
Communication & Broadcasting
Employment Type
Full Time
Education
12th
Job Type
Work From Office
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