Customer Support Executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service and support to clients through phone, email, and chat
- Resolve customer inquiries and issues in a timely and professional manner
- Serve as the primary point of contact for customer concerns and escalate issues as needed
- Maintain accurate records of customer interactions and transactions in the CRM system
- Collaborate with other teams to ensure a seamless customer experience
- Identify opportunities to upsell products or services to customers
- Stay up-to-date on product knowledge and industry trends to provide knowledgeable support
- Meet or exceed customer satisfaction and performance targets
- Proactively seek feedback from customers to improve processes and services
- Assist in developing customer support strategies and procedures to enhance overall customer satisfaction.
Salary- 15k
Designation
Customer Support Executive
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
Related Jobs
Sales Engineer
Vektor3D Systems LLP
Join the Vektor3D Systems LLP team as a Full Time Sales Engineer on Erekrut, specializing in Sales Engineer in...
3-6 Lakhs
0-1 Years
Maharashtr..
Call Center
Back End Associate
HIRD
Join the HIRD team as a Full Time Back End Associate at Erekrut, specializing in Healthcare industry. We are s...
0-3 Lakhs
0-1 Years
Maharashtr..
Call Center
Sr Executive Purchase
Bz Consultants
Join the team as a Full Time Senior Executive Purchase on Erekrut, specializing in Sr Executive Purchase in t...
6-10 Lakhs
1-3 Years
Maharashtr..
Call Center
Doctor-ICU(Anesthesia)
Digivance Solution
Join the Digivance Solutions team as a Full Time Doctor-ICU(Anesthesia) at Erekrut, specializing in Healthcare...
10-15 Lakhs
0-1 Years
Maharashtr..
Call Center
Business Development Manager
Sennheiser Electronics India Pvt. Ltd.
Join the Sennheiser Electronics India Pvt. Ltd. team as a Full Time Business Development Manager on Erekrut, s...
15-25 Lakhs
4-6 Years
Delhi-New ..
Call Center
Influencer Marketing Manager
Bz Consultants
Join the BZ Consultants team as a Full Time Influencer Marketing Manager at Erekrut, specializing in Healthcar...
Confidential
4-6 Years
Maharashtr..
Call Center
Work From Home
Work From Home
Join the team as a Part Time work from home opportunity on Erekrut, specializing in Work from home in the HR ...
3-6 Lakhs
0-1 Years
Delhi-Cent..
Call Center
Work From Home
Digital Hiring Agency
Join the team as a Full Time Customer Support Executive on Erekrut, specializing in Work From Home in the HR ...
3-6 Lakhs
1-3 Years
Delhi-New ..
Call Center
