Customer support executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Delhi-New Delhi
Posted - 119 days ago
Applications - 13
Vacancies- 2
Join the Fitspire team as a Full Time Customer support executive on Erekrut, specializing in Customer support executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide exceptional customer service and support via phone, email, and chat
- Resolve customer inquiries, complaints, and issues in a timely and professional manner
- Assist customers with product information, order status, and account management
- Collaborate with other team members to ensure a seamless customer experience
- Maintain accurate records of customer interactions and transactions
- Identify and escalate priority issues to the appropriate department
- Stay up-to-date on product knowledge and company policies to better assist customers
- Contribute to a positive and collaborative team environment
- Meet or exceed performance goals and customer satisfaction metrics
- Willingness to work flexible hours, including evenings and weekends, as needed.

Designation

Customer support executive

Key Skills
Client HandlingCold CallingCustomer Relation ManagementCustomer RelationsCustomer RelationshipCustomer SatisfactionCustomer ServiceCustomer Service AssociateCustomer Service OrientationCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEffective communicationEmail SupportInbound and Outbound ProcessInbound SupportInterpersonal SkillsTelecaller
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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